Administration - Overview (Sysadmin)

TABLE OF CONTENTS


Every organisation should appoint users responsible for maintaining structure, accounts, and dashboards in itslearning. These users are called administrators.

If this responsibility is divided between several people, it may be practical to divide the total responsibility into various responsibility areas. In small organisations, it is often practical that one person takes care of all administrative tasks. In that case, an alternate should be prepared to assume the administrator role in case of sickness or other absence. All administrators have an Administration tab in the main menu.


1 Administrator roles


1.1 System administrator

The system administrator has overall responsibility for the structure of the site. It is recommended that the system administrator account is used exclusively to change settings and retrieve information that applies to the site as a whole. If the system administrator also works as a teacher, all course-related and educational activity should be carried out with a separate user account.

Typical system administrator responsibilities include:

  • Creating administrators
  • Monitoring logs for data transfer from administrative systems
  • Reviewing licence statistics
  • Editing global settings
  • Editing profiles

Note: By default, the system administrator account is configured to prevent work with courses. The Administration interface is limited to site-wide administration tasks only.


1.2 School administrator

Administrator rights are granted by the system administrator. The system administrator and school administrator cannot be the same person. The administrator profile is configured based on the tasks the administrator is expected to perform.

A school administrator has two primary areas of responsibility:

  1. Creating and managing hierarchies, courses, users, and groups for a school or organisational unit.
  2. Managing school dashboards and information.

2 The Administration menu

The Administration menu is divided into four sections, each covering a distinct area of site management. Note that not all sites has the same setups and configurations, so not all icons will be available on all sites. 



2.1 Courses and Students

This section contains tools for managing users, courses, organisational structure, and related settings across the site.

ToolDescription
User and access rightsManage user accounts, passwords, access rights and more.
HierarchyAdd and edit hierarchies.
Bookings managementManage bookable rooms and equipment.
Manage settings for learning-objectives reportsManage the report statuses and mastery rules for the learning objectives progress reports.
Bulk import coursesImport multiple courses from other learning management systems, such as Moodle.
Mass messagingSend a message to multiple users on behalf of the organisation.
SupervisorsManage users who are responsible for following up on students.
CoursesManage or enrol yourself to courses.
TermsAdd and manage terms.
Manage parent featuresManage the information and features available to parents.
Custom field editorInternal module for extended editing of custom fields.
AttendanceManage students' attendance.
WorkflowManage the workflow for follow-up activities.
ProjectsManage projects.
Learning objective repositoryManage the learning objective repository for your organisation.
Trash canRestore courses, projects, terms and users that have been deleted.
Letter templatesManage the letter templates that are used to generate letters.
Individual learning plansManage templates and settings for individual learning plans.

2.2 Settings

This section contains site-wide configuration tools that control how itslearning behaves for all users and organisations on the site.

Important: Changes made in Edit global settings affect the entire site. Review all changes carefully before saving.

ToolDescription
Edit global settingsManage settings that affect the entire site.
ProfilesManage profiles for courses, projects and the site. Profiles are used to grant permissions for various features.
PoliciesSet policies for profiles and users. Policies are used to grant permissions and override profile settings for various features.
Manage appsAdminister access to third-party extensions that can be integrated with itslearning.

2.3 Logs and Services

This section provides access to integration management, API administration, and the Learning Record Store.

ToolDescription
Manage APIManage the API and view API logs.
Manage Enterprise web servicesManage the integration of enterprise web services, such as SIMS.
Manage Learning Record StoreManage the LRS and third-party access.

2.4 Reports

This section provides access to site-level reporting tools covering storage, user activity, and learning data.

ToolDescription
Storage distribution reportProvides an overview of file storage across the site.
Logins reportView user login trends and statistics for your site and organisations.
Advanced ReportingView reports prepared for your site.
Learning Record Store reportView and download data from the Learning Record Store.

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