itslearning FAQs

• Export the Gradebook/Assessment record with normal formatting
• How do I delete a course
• How does 2FA work with a new phone?
• Problem getting a 2FA code
• Release notes template

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Getting Started

• Administrator Overview
• Attendance system
• Switching from Classic (old) to the Modern (new) itslearning design
• Classic to Modern FAQs
• Accessibility commitment

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User Management

• User and access Rights
• Searching for Users
• Editing Users
• Supervisors
• Gradebook/Assessment Record Student View

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Course and Community Management

• Course Administration
• Community Overview
• Resource Management
• Terms
• Learning Objectives Repository

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Settings

• Global Settings
• Set password rules
• Enable accessibility plugin in rich text editor

Profile

• Profiles Overview
• Site Profiles
• Course Profiles
• Community Profiles

Policies

• Policy Overview
• Adding and Assigning Policies

Logs and Services

• Manage API and systems integration
• Grant itslearning access to support or services users
• Creating a ticket in the Support Portal
• Basic-Support

Data and Reports

• Data and Reports Overview
• Storage Distribution Report
• Logins Report
• Course Visits Report
• Licenses Report

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Apps & Tools

• Manage Apps

Integrations

• Connecting your G Suite domain to itslearning
• Connecting Microsoft cloud services to itslearning
• Automated integration with a Student Information System
• Test Mode Browser
• ZOOM Admin Set Up Guide

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Back To School

• Back to School

itslearning FAQs

• Adding files from Google Drive to itslearning
• Why should I use plans?
• Can courses be set up so that self-registration is allowed?
• Problems with embedding content in rich text editor?
• Can I move elements from one course to another?

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Getting Started

• Course Cards homepage
• Main Menu
• Calendar
• Mobile App
• Log in to itslearning

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Accounts Settings & Notifications

• Notifications and Messages
• Adding Your Photo
• Personal Settings

Communication

• Report Abuse in Messages
• Block Messages or Users
• How to send a mass message
• Instant messaging

Course Basics

• Course Overview page
• How to create a course in itslearning
• Course Menu
• Announcements (previously known as Bulletins)
• Adding Course Resources

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Course Resources

• Course Resources Overview
• Assignments
• Adding rubrics to assignments
• Tasks
• Assessing Tasks

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Course Management

• Adding Participants
• Grouping Participants
• Course Settings
• Course Properties and Features
• Assessment Scale

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Planning

• Plans
• Creating a Plan
• Customizing a Plan in itslearning
• Plan Actions
• Adding Resources in Plans

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360 Reports

• 360° Reports Overview
• Activity Reports via 360° Reports
• Progress Reports via 360° Reports
• Grades Report via 360° reports
• Course visit time and time online via 360° Reports

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Gradebook

• Gradebook/Assessment Record Overview
• Gradebook/Assessment Record settings
• Adding to the Gradebook/Assessment Record
• Assessment Settings
• Editing the Gradebook/Assessment Record

Follow Up and Reports

• Follow Up and Reports Overview
• The Learning Objectives Progress Report
• Learning Objectives Tab
• Working and Assessment Portfolios
• Status Reports

The Library

• Library (Overview)
• Searching the Library
• Share and publish on the Library
• Sharing, creating and finding content in Library

Portfolios

• The Working Portfolio
• ePortfolio in itslearning
• How to add content and manage portfolios in itslearning

Individual Learning Plans

• Setting up Mentors
• Individual Learning Plans Overview (new)
• Creating Individual Learning Plans

Groups

• Groups and Communities/Projects
• Creating a Community
• Groups Overview
• Adding Participants to a Community/Project in itslearning
• Groups community content and overview page

Parent Access

• Parent Portal

Integrations

• Skyward Grade Write-Back
• Infinite Campus Grade Write-Back
• Google templates in the Assignment tool
• Microsoft Office templates in the Assignment tool
• Using ZOOM video conferencing in itslearning

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itslearning FAQs

• Help! My itslearning account is locked

Getting Started

• itslearning home screen and top menu (student view)
• Course Cards homepage (student view)

General Navigation

• Course Menu
• Calendar

Account Settings & Notifications

• Notifications and Messages
• Personal Settings for Students

Communication

• Block messages/users and report abuse
• Report Abuse for Messages

Courses

• Course Overview
• Tasks
• Taking a test in itslearning
• Student self-enrolment in Course groups
• Working on assignments

Groups & Projects

• Groups Overview
• Creating a Project/Community
• Groups Community/Project Content
• Adding participants to a project/community

Portfolios & Blogs

• ePortfolio Overview for students
• Blogs in ePortfolio
• Working Portfolio
• Assessment Portfolio

itslearning App

• itslearning mobile app for Android and iOS

Individual Learning Plan

• Individual Learning Plans: Student view

Getting Started

• Parent Portal Overview

General Navigation

• The Home Screen and Menu
• The Dashboard
• Calendar

Account Settings & Notifications

• Personal Settings
• Notifications and Messages
• Adding Your Photo

Groups & Communities

• Groups Overview
• Creating a Community
• Community Content
• Adding Participants

Getting Started

• itslearning on iOS and Android

FAQs

• Adding files from Google Drive to itslearning
• Why should I use the planner?
• Can courses be set up so that self-registration is allowed?
• Can I move elements from one course to another?
• Can teachers create courses together?

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Troubleshooting

• System Status
• Site Login
• Help! I've forgotten my password
• Important Information for Chrome Users (May 2021)

What's New?

• R138 External Release Notes
• R137 External Release Notes
• R136 External Release Notes
• Release 135 External Release Notes
• Release 134 External Release Notes

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New Test Tool Release Notes

• Test tool release notes - 2023
• Test tool release notes - 2022
• Test tool release notes - 2021

Mobile Apps

• Getting Started with the itslearning App
• itslearning on Android
• itslearning on iOS

Videos

• itslearning Tutorial: How to create an essay in simple steps
• itslearning Tutorial: How to create a collaborative assignment in simple steps
• itslearning Tutorial: How to share files in simple steps
• itslearning Tutorial: How to create a plan in simple steps
• itslearning Tutorial: How to assign, complete and review homework in simple steps

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