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Home
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Knowledge Base
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Student
Administrator
Back To School
Back To School – General Information
Back To School - Integration Information
School Year Changeover - Overview (Teacher)
Getting Started
Support Portal - Submitting a Ticket (Sysadmin)
Giving support access to itslearning staff (Sysadmin)
Administration - Overview (Sysadmin)
Login - Two-Factor Authentication (Sysadmin)
Helpdesk - Overview
Common keyboard shortcuts
Dashboard - Creating a site and school dashboard (Sysadmin)
User Management
Users and access rights - Reference (Sysadmin)
Supervisor (Mentor and Headteacher) Roles – Configuration (Sysadmin)
Workflow
Hierarchy – Reference (Sysadmin)
Hierarchy – Roles and Permissions (Sysadmin)
User Management – Importing Users by CSV (Sysadmin)
Profile Pictures and Avatars - System Administrator Guide
Profiles, Policies and Permissions
Profiles Overview
Site Profiles - Complete guide
Course Profiles – Complete Guide
Project Profiles - Complete Guide
The permission system - Admin and teacher guide
Policies - How to use them - Sysadmin
Course and Community Management
Setting up the course catalogue (admin)
Individual Learning Plans – Template Configuration (Sysadmin)
Courses - Administration - Reference (Sysadmin)
Projects – Administration (Sysadmin)
Bookins mangement - Room and Resources - Administrator Guide
Terms - Manually Managing Terms (Sysadmin)
Settings for Learning Objective Reports - System Administrator
Learning Objectives Repository - Sysadmin
Learning Objective Repository – Importing via XLSX (Sysadmin)
Trash Can – Overview (Sysadmin)
Cross site templates - sysadmin
Attendance system
Calendar – Managing External Calendars for Organisations (Sysadmin)
Global settings
Global settings - reference (sysadmin)
Settings Password Rules (Sysadmin
Creating Custom labels - admin guide
Files - Administrator guide
Accessibility - Overview
AI Services – Enabling AI Content Creation (Sysadmin)
Improving Accessibility: Removing iframes
New Icons and accessibility improvements in itslearning.
Communication and Parent Features
Parent Dashboard - Managing the Dashboard (Sysadmin)
Letter Templates - Reference (Sysadmin)
Mass Message
Apps & Import/Export tools
Manage Apps - Adding Modules, Apps and Plugins (Sysadmin)
Sysadmin - Moodle Course Importer setup
Sysadmin - Course export setup - MBZ/IMCC
Sysadmin - Moodle bulk course importer
Sysadmin - technical documentation - Import formats
Enabling H5P (Sysadmin)
Integrations
Microsoft Cloud Services – Connecting Microsoft 365 to itslearning (Sysadmin)
Connecting your G Suite domain to itslearning
Automated integration with a Student Information System
Test Mode Browser
MS Team Integration - setup
Student Information System import status emails
Outlook integration - Paid add-on
Updating SAML certificates
Installing the itslearning Testmode Browser Extension in your Google for Education administration console
LTI Integrations
Skola24 – Calendar Integration for Swedish Customers (Sysadmin)
Logs, data and reports
Integrations - Manage API and IMS Enterprise Web Services (Sysadmin)
Reports - Storage Distribution Report (Sysadmin)
Reports - Logins Report (Sysadmin)
Course Visits Report
GDPR Data Request
Reports - Advanced Reporting (Sysadmin)
Learning Record Store (sysadmin)
FAQ and troubleshooting
DNSSEC, firewall and IP addresses in itslearning
AI Toolkit Pilot
AI Toolkit Pilot: Request Allocation and Access Settings (Sysadmin)
Teacher
Getting Started
The main menu - Overview
Log into itslearning - Getting started
Navigate itslearning - Getting started
Personal settings - Getting started
Create your first course - Getting started
Create your first plan - Getting started
Adding resources and activities - Getting started
Resources and activities - Overview
Creating your first assignment - Getting started (Teacher)
The Calendar - Getting started
The message system - Getting started
Common keyboard shortcuts - Overview
Tests - Getting Started (Teacher)
Account and personal settings
Notification Preferences - Teacher and Admin)
Changing your profile pictures and use avatars - Teachers and students
Personal Settings in itslearning - Overview - (All users)
Product Updates – Release Note Sharing (all users)
Supervisor roles: Mentors and Headmasters - Overview (Teacher)
Font selection in itslearning - Overview (All users)
Rich Text Editor - Reference
Search - overview - (all users)
Course Management
Course Focus - Choosing the Right Course Type (Teacher)
Class Course - Reference (Teacher)
Self-Paced Courses – Complete Guide
Information hub course – Overview
Course settings - Overview (Teacher)
Course Participants Page (Teacher)
Course Templates - Reference (teacher)
Using the course catalogue (Teacher)
The permission system - Admin and teacher guide
Learning Objectives - Reference (teachers)
Courses – Student View (Teacher)
Courses – Archiving (Teacher)
Course Card Images
Image selector - Teacher guide
Cross site templates - Teacher
Teacher - Course Import Guide
Teacher - Course export guide
Content and resources
Resources – Overview (Teacher)
Resource page (Reference)
Immersive Reader/Listen to a Text in itslearning
Updating Test 2.0 to Test 3.0
Files - Teacher and Student Guide
Saving course materials to Files - All usertypes
The Library - reference (Teacher)
itslearning Brand Icons - Reference
H5P - Upload and Play Content (Teacher)
Teaching Tools and Activities
Course Templates
Using custom labels for assignments - teacher guide
Assignment - Reference (Teacher)
Tasks - Overview (Teacher)
Discussions – Reference (Teacher)
Registrations – Reference (Teacher)
Learning Paths - Reference (Teacher)
Tests – Reference article (Teacher)
Survey Tool - Reference article (Teachers)
AI Toolkit - Overview and getting started (Teacher)
Page - Create and Manage Content (Teacher)
Task & Assignment (teacher)
SCORM – Importing and Using Content (Teacher)
Communication and collaboration
The Message System – Reference (Teacher)
Announcements
Collaboration Folder (Teacher)
Mentors and Supervisors – Teacher Guide
Individual Learning Plans - Creating and Managing Plans (Teacher)
Projects/Communities - A guide
Planning
Planner - Reference (Teacher)
The calendar - a complete guide
Plans: Self-paced Plans (Teacher)
Differentiated Plans - Assigning Plans to Students (Teacher)
Calendar - External Calendars (Teacher)
Reports and follow up
Reports - Overview (Teacher)
Assignment Report - Overview (Teacher)
Progress report - Reference (Teacher)
Learning Objectives Allignment Report - Overview (Teacher)
Learning Objectives Progress Report - Overview (Teacher)
Attendance – Overview.
360° Reports – Overview (Teacher)
360° Reports – Activity Report (Teacher)
360° Reports – Progress Report (Teacher)
360° Reports – Grades Report (Teacher)
360° Reports – Resources Summary (Teacher)
360° Reports – Notifications and Weekly Updates (Teacher)
Assessment Record / Gradebook - Reference (Teacher)
ePortfolio – Overview (Teacher)
ePortfolio – Managing Your Portfolio (Overview)
Parent portal and FAQ
Parent Portal
No longer supported features: Crossword and Hangman
All: Old test tool articles
Integrations and Import/export
Microsoft Office templates in the Assignment tool
Using ZOOM video conferencing in itslearning
Google templates in the Assignment tool
Using MS Teams in itslearning and Fronter 19
Using Google Meet in itslearning and Fronter 19
Equation editor - iMathEQ
Accessibility Checker (Plugin)
MS Teams Integration
Group collaboration on assignments using G Suite apps
Integrating OneNote with itslearning
LTI Tool and integrations
itslearning app
Assignments - Answering Assignments in the Mobile App (Student)
Assignments - Assessing Assignments in the App (Teacher)
Send to itslearning - Getting Started (teacher and students)
Class course mobile support
Student
itslearning FAQs
Help! My itslearning account is locked
Getting Started
itslearning home screen and top menu (student view)
Course Cards homepage (student view)
Common keyboard shortcuts
General Navigation
Calendar
Account Settings & Notifications
Notifications and Messages
Personal Settings for Students
Communication
How Students Can Block Messages/Users and Report Abuse
How Students Can Report Abusive Messages
Courses
Course Overview
Using the course catalogue (students/external users)
Tasks
Taking a test in itslearning
Student self-enrolment in Course groups
Working on assignments
Collaboration folder (student)
Groups & Projects
Groups Overview
Creating a Project/Community
Groups Community/Project Content
Adding participants to a project/community
Portfolios & Blogs
ePortfolio Overview for students
Blogs in ePortfolio
Working Portfolio
Assessment Portfolio
Individual Learning Plan
Individual Learning Plans: Student view
Parent
Getting Started
The top menu and navigation in itslearning (parent)
The Parent Dashboard
Notifications and Messages
Personal Settings - Overview (Parent)
Groups Overview
Creating a Community
Community Content
Calendar - Overview (Parent)
Stories in itslearning
Stories in itslearning
A day in the life of a Class course teacher
Knowledge Libraries
German Development Project New Features
German Development Project Support Material
Getting Started
Logging in
itslearning on iOS and Android
FAQs
Adding files from Google Drive to itslearning
Can courses be set up so that self-registration is allowed?
What's New?
Click Here to Check the Latest Release Notes
New Test Tool Release Notes
Test tool release notes - 2024
Test tool release notes - 2023
Test tool release notes - 2022
Test tool release notes - 2021
Mobile Apps
Getting Started with the itslearning App
Mobile App
Student
itslearning FAQs
Help! My itslearning account is locked
Getting Started
itslearning home screen and top menu (student view)
Course Cards homepage (student view)
Common keyboard shortcuts
General Navigation
Calendar
Account Settings & Notifications
Notifications and Messages
Personal Settings for Students
Communication
How Students Can Block Messages/Users and Report Abuse
How Students Can Report Abusive Messages
Courses
Course Overview
Using the course catalogue (students/external users)
Tasks
Taking a test in itslearning
Student self-enrolment in Course groups
Working on assignments
Collaboration folder (student)
Groups & Projects
Groups Overview
Creating a Project/Community
Groups Community/Project Content
Adding participants to a project/community
Portfolios & Blogs
ePortfolio Overview for students
Blogs in ePortfolio
Working Portfolio
Assessment Portfolio
Individual Learning Plan
Individual Learning Plans: Student view