Messages - Getting started (Teacher)

TABLE OF CONTENTS

• Introduction
• 1 Overview
• 2 Prerequisites
• 3 Step-by-step instructions
  • 3.1 Opening Messages
  • 3.2 Starting a new conversation
  • 3.3 Adding recipients
  • 3.4 Choosing the message type
  • 3.5 Composing your message
  • 3.6 Sending the message
  • 3.7 Monitoring responses
  • 3.8 Managing conversations

Introduction

This article shows teachers how to send a message to students in itslearning and how to manage conversations.

1 Overview

You open Messages with the speech bubble icon in the main menu. You can send a message to individual students, to all participants of a course or to the members of a project.

If you message more than one person, you choose between a group conversation and individual messages.

2 Prerequisites

• Teacher access to at least one course.
• Students who are enrolled in your course. Only enrolled students can receive messages.
• A purpose for your message, for example an assignment reminder or feedback.

3 Step-by-step instructions

3.1 Opening Messages

1. Select the speech bubble icon in the main menu, in the upper-right corner of your screen.
2. If you have new messages, a badge shows the number of unread messages.

3.2 Starting a new conversation

1. Select the green New message button.
2. The message composer opens.

3.3 Adding recipients

1. In the Add recipients field, search for the recipients:
   • An individual student, by name.
   • A course name, to message all course participants.
   • A project name, to message the members of a project.

3.4 Choosing the message type

If you message more than one person, select one of the following:

3.5 Composing your message

1. Type your message in the text field.
2. To add an attachment, select the paperclip icon. The size limit is 20 MB.

3.6 Sending the message

1. Select the green arrow button to send your message.

3.7 Monitoring responses

1. Return to the messages panel.
2. View replies. Conversations update instantly.
3. Check the read or unread status.
4. Continue the conversation.

3.8 Managing conversations

1. Select the settings icon (gear) in a conversation.
2. Select one of the following options:
   • Search within the conversation.
   • Mark the conversation as unread.
   • Add or remove participants (group conversations).
   • Close or delete the conversation (course conversations).

More Help Resources

Have more questions? Please start with asking your school administrator.

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