It is always best practice to have a simple to remember, yet unique alphanumeric password. Write it down somewhere safe, and remember where you've written it down.
But, in the event that you have forgotten your password, you can reset it from the login page for your site by clicking the "Forgotten password?" link.
On the following page, you will be required to enter the valid e-mail address associated to your active itslearning account. Once you have entered your email address, click the "Send request" button and you will subsequently receive an email with a link to reset your password via email.
itslearning cannot reset your password. You will need to contact your system administrator if you are experiencing problems with resetting your password.