Users can block anyone, for example someone sending abusive messages.
Click the down arrow next to the sender's name.
In this example, when the student Alejandra blocks her classmate Brian, they can no longer send messages to one another. This option is available in 1-1 messaging.
The 1-1 conversation with Brian will now have the following message where the input-field usually is:
For Brian, the conversation looks normal at first glance, but when trying to send a message, the following alert appears, showing that Alejandra is not available:
Brian can still send messages in other conversations (groups, courses, projects) where both he and Alejandra participate, it is only the 1-1 conversation that is affected.
While the blocking feature is not yet available in the mobile app, messages in the 1-1 conversation sent from the app will not be sent/received if the block has been switched on.
Students can also report abusive messages to their teachers. Click the down arrow on the right of the message to report abuse.
Read the full article on ways to report abuse in itslearning.