Introduction to Support

Support Portal 

We provide support to registered support users. If you are a support representative for your school and still don’t have access to the support portal, please contact your itslearning account manager. If you need help, please use our chat at https://itslearning.com/support/contact-us.   

When registered you will receive an email with your support portal credentials. 

 You find our support portal at https://support.itslearning.com  


 

To register a new ticket or access your current tickets, click submit ticket and log in with your support account.


When logged in you will find all your tickets and you can log new ones. 


 

When submitting a ticket, we kindly ask you to provide as many details as possible so that we can provide the best help possible. If you are able to provide a step-by-step description on how to reproduce the issue that’s perfect. Information on what browser and device used is valuable as well. 

  

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